Urban Software
Software & SaaS

SaaS platforms built to survive success

Multi-tenant products with billing, roles and the architecture to stay fast when the tenth thousand customer signs up.

Multi-tenant
From day one
Billing
Trials, dunning, plans
SOC-ready
Security posture

What makes software & saas hard

Multi-tenancy added late is a rewrite

Retrofitting tenant isolation into a single-tenant schema means touching every query and trusting every one of them.

Billing is harder than the product

Trials, proration, upgrades, failed cards, dunning. Teams underestimate this and then hand-fix invoices for a year.

The first enterprise deal changes everything

SSO, audit logs, data export, a security questionnaire. All of it, before they'll sign.

Performance rots quietly

It's fast with 50 customers and slow with 5,000, and by then the fix is architectural.

What we build for you

Tenant Isolation

Enforced at the data layer, not hoped for in application code.

Subscription Billing

Stripe done properly: proration, dunning, plan changes.

SSO & RBAC

SAML, OAuth and roles: the enterprise checklist, pre-answered.

Usage Metering

Accurate enough to bill on, which is a higher bar than analytics.

Built for Scale

Indexed, cached, paginated: fast at 5,000 tenants, not just 50.

Audit Logs

The thing every security questionnaire asks for. Ship it early.

  • Multi-tenant architecture with real isolation
  • Subscription billing: plans, trials, proration, dunning
  • Roles, permissions, SSO and audit logs
  • Usage analytics and metering that billing can trust

Built to comply

SOC 2 readinessGDPR data export & deletionSSO / SAMLAudit loggingTenant data isolation

Questions

Shared database or database-per-tenant?
Shared with row-level isolation for most, simpler to operate and cheaper to scale. Database-per-tenant when a customer contractually demands it or the data is genuinely sensitive. Decide before launch; changing later is a migration nobody enjoys.
Should we build billing ourselves?
No. Use Stripe or Paddle and spend your engineering on the product. Hand-rolled billing looks fine until the first proration dispute, and then it's your team's Monday for a year.
When do we need SOC 2?
When an enterprise buyer asks, which is usually one deal before you're ready. Building the controls early: audit logs, access reviews, encryption, makes the eventual audit administrative rather than an emergency rebuild.
Can you take over an existing SaaS codebase?
Often. We audit first: some codebases need continuing, some need strangling piece by piece, a few genuinely need replacing. We'll tell you which and show our reasoning.

Building for software & saas?

Tell us what you're trying to ship. We'll tell you what it takes, and if we're not the right team, we'll say so.

Start the conversation