API & Integration Services

Make your systems talk to each other

APIs, third-party integrations and the plumbing that ends double data entry — built to fail loudly rather than silently.

REST

& GraphQL

Retry

& idempotent by default

0

Silent failures

Service Overview

The work nobody sees until it breaks

Integrations are where systems quietly lie to each other: a webhook missed at 2am, an order that never reached accounting, a sync that's been failing for a week. We build integrations that retry, dedupe, and shout when something goes wrong — because the alternative is finding out from a customer.

  • Retries, idempotency and dead-letter queues as standard
  • Alerting when a sync fails, not a silent gap in your data
  • Documented APIs your other vendors can actually consume
  • Rate limits and auth handled properly, not hoped at
Key Features & Capabilities

Everything you get, built in

A complete, production-grade toolkit — engineered to the same premium standard across the board.

API Design

REST or GraphQL, versioned and documented so integrators aren't guessing.

Idempotent by Default

The same webhook twice doesn't mean two orders.

Auth Done Right

OAuth, keys and signature verification — not a shared secret in a URL.

Retries & Queues

Transient failures recover on their own. Permanent ones page someone.

Observability

Every call logged and traceable when finance asks where an order went.

Legacy Bridging

SOAP, CSV drops, ancient ERPs — we've met them and we can talk to them.

Technologies We Use

A modern, battle-tested stack

We pick the right tools for the job and keep them current — no legacy baggage.

Node.js
TypeScript
REST
GraphQL
Webhooks
Redis
PostgreSQL
Zapier
Our Development Process

How we bring it to life

A transparent, milestone-driven workflow — you always know exactly where your product stands.

01

Discovery & Consultation

We dig into your goals, users and constraints to define what success looks like — no assumptions.

03

UI/UX Design

High-fidelity, accessible interfaces and interactive prototypes designed to convert and delight.

04

Development

Clean, typed, well-tested code shipped in tight iterations with regular demos — you see progress weekly.

06

Deployment

Zero-downtime releases on resilient, auto-scaling cloud infrastructure with CI/CD baked in.

Why Choose Urban Software

Engineered for the long term

An enterprise-grade partner obsessed with quality, performance and your outcomes.

Senior Engineers Only

Every line is written by experienced engineers who own the outcome.

Performance Obsessed

Sub-second loads and 60fps are the baseline, not an upgrade.

Security First

Hardened, audited and compliant by default across every project.

Scalable by Design

Architecture that grows with you — no rewrites at 10×.

Real Communication

Direct access to your team, weekly demos and clear updates.

Long-Term Support

We stay on as your engineering partner well beyond launch.

Project Timeline

From kickoff to launch

A realistic, transparent timeline — most projects ship in weeks, not months.

  1. 1

    Systems Map

    Week 1

    What talks to what, which is source of truth, and where data diverges today.

  2. 2

    Contract & Design

    Week 1–2

    API contracts, failure modes and what happens when the other end is down.

  3. 3

    Build & Harden

    Week 2–5

    Integration, retries, alerting and a replay path for missed events.

  4. 4

    Monitor & Handover

    Week 5–6

    Dashboards, runbooks and documentation for whoever gets the 2am alert.

FAQ

Questions, answered

Almost certainly. Modern APIs are straightforward; legacy systems mean SOAP, scheduled file drops or direct database reads. We've done all three. The awkward ones just take longer to make reliable.

Let's collaborate

Let's build your next digital product

Tell us about your API & Integrations project and we'll map a clear path from concept to launch — no pressure, no jargon.